Freight forwarding · Est. 2013

Air, ocean, road and warehousing across 34 countries — on one contract, one system, and one team that actually answers the phone.

Talk with usOur services

From first call to final delivery, one operator holds the file. No handovers between agents, no chasing four inboxes for one container, no finger-pointing when a vessel rolls.

We quote it, we book it, we clear it, we deliver it — and we tell you before you have to ask.

  • Air Freight

    Express, priority and deferred consolidations on 22 carrier contracts. Charter and on-board courier when the line stops.

    01
  • Ocean Freight

    FCL, LCL and buyer's consol out of 40 origin ports, with weekly space protected on the lanes you actually run.

    02
  • Customs Brokerage

    Licensed brokers in-house, not outsourced. Tariff advice, duty concessions and audit-ready records on every entry.

    03
  • Warehousing & 3PL

    Bonded and general storage, pick-and-pack, kitting and national distribution from four cross-docks.

    04
  • Project Cargo

    Out-of-gauge, breakbulk and heavy lift. Route surveys, lift plans and permits handled before the steel ships.

    05
  • Road & Interstate

    Metro, regional and linehaul on our own fleet plus vetted subbies. Tail-lift, side-loader and 20/40ft skel.

    06

How we work

01

Live freight tracking

Milestone events pushed from carrier EDI the moment they fire — gate-in, loaded, sailed, discharged, cleared, delivered. Not a screenshot of a portal from yesterday.

14 minMedian event latency
02

One point of contact

A named coordinator and a named backup who both know your file. Escalation goes to a person, in your timezone, with authority to fix it.

< 2 hrsAverage first response
03

Compliance you can trust

AEO-accredited, licensed brokerage in-house, and a documented chain of custody on every dangerous-goods and temperature-controlled movement.

0Border holds in 2025 YTD
04

Transparent pricing

All-in rates with the surcharges named up front. If the market moves against us mid-contract, you hear it from us first.

98.7%Invoices matched to quote
Drag or scroll

3,100+
Shipments cleared each month
98.7%
On-time delivery, rolling 12mo
34
Countries under one contract
12 yrs
Trading, same management

Trusted by

NORTHBAY MINERALSVerano FoodsATLAS & ROWEKepler IndustrialSALTWATER CO.Merrick PharmaHALCYON RETAILIronbark Steel

Live tracking portal

Every consignment carries a Lodestar reference. Drop it in and you get the same event feed our coordinators see — no login, no callback.

Try or

Consignment

—
Awaiting reference

Origin

—

Destination

—
  1. Booking confirmed—
  2. Origin gate-in—
  3. Departed origin—
  4. Arrived destination—
  5. Customs cleared—
  6. Out for delivery—
Mode
—
Weight
—
ETA
—

Why Lodestar

Nine times in ten it isn’t price. It’s silence. Here’s what we do instead.

Exceptions are pushed, not pulled. If a vessel rolls, a flight is offloaded or an entry is queried, you get a message with the impact and the fix already in motion — usually before the carrier has updated their own portal.

Every surcharge that can apply is named on the rate sheet with its trigger. Where a charge is genuinely variable — demurrage, storage, attempted delivery — you're told the daily rate up front and warned before the clock starts.

Our licensed customs brokers work beside the operations desk, not in a subcontracted office three timezones away. Classification questions get answered the same day, and duty concessions get found before the entry is lodged.

Two names on your file, both with authority to re-book, re-route or absorb a cost to protect a delivery window. No ticket queue, no offshore triage layer, no “I'll have to check with the account manager.”

If a lane is better served by a specialist or a direct carrier contract beats our buy rate, we say so. We'd rather hold three lanes for nine years than win five for one.

“We moved 700-odd containers with them last year and I can count the surprises on one hand. The difference is they call us — we stopped having a person whose whole job was chasing status.”

Thomas RennerSupply Chain Director · Northbay Minerals

Standard air and ocean lanes come back same business day. Project cargo, out-of-gauge and anything needing a route survey takes two to four days because we'd rather quote it right than quote it fast.

Yes — licensed brokers in-house, sitting with the operations desk. That's the whole point of the model. We don't subcontract entries.

There isn't one. We run single-pallet LCL movements and 400-container annual programs on the same desk. What matters more is whether the lanes fit our network.

Bonded and general warehousing at four sites, with pick-and-pack, kitting, labelling and national distribution. Stock visibility runs through the same portal as your freight.

Both, with documented chain of custody. DG is handled by accredited staff only, and reefer movements carry continuous temperature logging you can pull as a report.

Send us your two worst lanes — the ones that keep going wrong. We’ll come back with a rate, a transit time, and an honest read on whether we can beat what you have.

freight@lodestarfreight.com
1300 653 400

Mon–Fri · 8:00am – 5:30pm AEST